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Office 365 – Service Continuity and Backup

Below is the latest version of the service continuity and backup retention Microsoft provide for there Online Services (Updated April 2012):

Service RPO RTO Backup Retention
Exchange Online Nearly instantaneous 1hr
•Items deleted User   30 days + Microsoft   14 day
•Mailbox Retained for 30days
•Archive 10 years
SharePoint Online 1hr 6hr
•SitesItems   deleted Users 30 days
•Retained   for 14 days
Lync   Online  30mins  3hr
•Conversations   stored in Exchange (if required)

If required Metavis provides a third-party On-Premise cloud backup solution for SharePoint Online, for more information please see = http://metavistech.com/product/sharepoint-backup

All information provided in this table is avalible in the Office 365 Service Desciptions avalible here (please note these are regualary updated): http://www.microsoft.com/en-us/download/details.aspx?id=13602

Also worth keeping an eye on the Office Service Update page avalible here: http://community.office365.com/en-us/w/office_365_service_updates/974.aspx#apr

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