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SharePoint 2010 Word App Viewer unable to view documents but you can edit

Error
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When viewing a word document the following error is raised:

“Word Web App cannot open this document for viewing because of an unexpected error. To view this document, open it in Microsoft Word.
Error Id: 15558a20-9f79-4f12-854a-4f360c23be76, 20121022161646”

Fix
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$e = Get-SPServiceApplication | where {$_.TypeName.Equals("Word Viewing Service Application")}
$e.WordServerIsSandboxed = $false
$e.WordServerIsSandboxed

Browsed to server’s “c:windowssystem32inetsrvconfigapplicationHost.config” and added the following line below in the end of the dynamicTypes.

note we are using the value TypeName not the name of the Service Application – this doesn’t need changing

It is also worth confirming that the Web Application Pool account for PowerPoint has DBOwner assigned to the content databases in SQL you wish to view and edit PowerPoint Presentations.

$OffWASvcPoolIdentity="DOMAINWordAP";
Get-SPWebApplication|%{ $_.GrantAccessToProcessIdentity($OffWASvcPoolIdentity);}

 

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